Arrived here for a scheduled appointment for a pre purchase inspection, upon arrival I was informed that they couldn’t accommodate my appointment due to lack of staffing. The employee present offered to take a quick peek at the car to help out and stated that apart from two spots of rust on the frame the rest looked fantastic. I am very glad I got a second opinion from a different mechanic who pointed out many significant problems with the vehicle ultimately finding that it was a hazard to drive.
Reviews
Great staff
Thank you Caleb. We appreciate your review and we do our very best!
Best place to get your car fixed! Great honest service!
Thank you for your confidence in us and we appreciate your business.
Positive experience. Very professional and non-judgmental with any problems. Good communication and seem to be able to get the work done quickly. Don’t remember anyone trying to upsell me on something I don’t need or don’t want. Helpful advice.
These guys saved me from getting a new car! I was told I needed a new transmission and I took my car to them to get a second opinion and they were honest and fast with my repair. I didn’t need a new transmission, I was lied to by the dealership and wouldn’t have known if these guys hadn’t taken a look at my car! They’re honest and have great pricing.
Thank you so much for taking the time to share your experience! We're grateful you trusted us for a second opinion, and we're glad we could help you avoid an unnecessary repair. Thank you for choosing us, and we look forward to being here whenever you need us in the future!
Very quick and affordable. Thank you for taking such good care of my work truck in a time of need
Thank you for the review, Ben!
Thank you for the five star review!
The staff at Cincinnati Transmission Specialist were very patient with trying to work through using outside auto insurance. Unfortunately my transmission was not covered. Though not covered the team ordered a replacement and subsequent installation. The price was a bit higher than expected and a rather painful. However, they did an excellent job and my car is running much smoother.
Thank you for taking the time to share your experience. We know dealing with transmission issues is stressful, especially when an extended warranty or insurance claim doesn't provide the coverage you were hoping for. We're glad our team was able to assist you through the process and get a quality replacement transmission installed as quickly as possible. While transmission repairs can be a significant investment, we never compromise on the quality of parts or workmanship. It's great to hear that your vehicle is running much smoother and performing the way it should. We appreciate your patience and trust in our team, and we're grateful for the opportunity to earn your business. If you ever need anything in the future, we're here to help.
Brandon and team were absolutely fantastic. Explained what was happening with my transmission, why it likely needed to be replaced, and made the decision easy. After getting my car back, it drives like it was brand new with 130k miles on it! Sort of embarasing that I didn't realize there was a problem much earlier, but these guys handled everything and did a phenomenal job. Cannot recommend them more highly.
Thank you so much for the kind words and for trusting us with your vehicle. We're glad Brannen and the team were able to clearly explain what was going on with your transmission and help you feel confident in the repair decision. Modern vehicles can sometimes hide transmission problems until they become more noticeable. The important thing is that we were able to get it taken care of and get you safely back on the road. Hearing that your car is driving like new again at 130,000 miles is exactly the outcome we strive for. We truly appreciate your recommendation and your business, and we're here anytime you need us. Thank you again for taking the time to share your experience!
They have proven their honesty to me over and over, for more than 15 years. I won’t go anywhere else.