Our 2012 Ford Explorer broke down when we were driving from Northern Michigan to Orlando this year. We woke up in Cincinnati on a Saturday with no power steering or terrain control in heavy rain. Cincinnati Transmission got us in for an inspection on Saturday morning.It was a recall problem missed by our local Ford dealership in Michigan, but Ford was unhelpful and would not pay or preapproved the repairs. Waiting for a Ford dealership to work on the car would take several weeks. Cincinnati transmission was extremely friendly, helpful and competent. They went into high gear and obtained and installed the module and re-programmed the car’s computer by mid afternoon on Monday. Their charges were very reasonable. We highly recommend them.